Returns
Youzey 30-Day Money-Back Guarantee
At Youzey, we take pride in offering products that bring sophistication and quality to your life. We stand behind every item, and our 30-day money-back guarantee ensures your satisfaction.
Terms & Conditions
1. Eligibility
If you're not completely satisfied with your purchase, you can request a refund within 30 days of receiving your order.
2. Request Process
To initiate a return, email us at customerservice@youzey.com with your order number and reason for the return.
3. Return Authorization
You'll receive a Return Authorization (RA) number from our team, which you'll need to include with your return.
4. Refund Details
Once we receive and process your return at our shipping department, we will issue a refund for the order amount, minus any shipping costs. Please note that returns without the associated order paperwork cannot be processed.
Exclusions & Limitations
- Shipping costs are non-refundable.
- Returns must include the original order paperwork.
- Products must be returned in their original condition.
We're committed to making sure you're happy with your purchase. If you have any questions or need assistance, please reach out to our customer service team. Your satisfaction is our priority.